Tokyo Updates towards the New Normal

The global business events industry is currently facing unprecedented challenges. Around the world, events have been canceled, postponed or converted into online meetings due to the pandemic, and international travel restrictions prevent face-to-face meetings. However, this difficult situation makes us appreciate the power of direct communication all the more.

The Tokyo business events stakeholders have established “New Normal” guidelines, and are doing everything possible to make Tokyo safe for international conferences and corporate events. You can find info on their initiatives and their messages on this page. Tokyo is also innovating to become a flexible city for business events. At TCVB, we are getting ready to support your event in a safe and secure Tokyo once again.

Looking forward to welcoming you soon!

Messages from our Tokyo Partners

Our industry partners are all looking forward to welcoming guests again. Here are messages from some of them.

  • 30 June 2020

    Event Services, Inc.

  • 30 June 2020

    Hilton Tokyo Odaiba

  • 30 June 2020

    THE J TEAM Co., Ltd.

  • 30 June 2020

    Palace Hotel Tokyo

  • 30 June 2020

    Andaz Tokyo Toranomon Hills

    As the COVID-19 situation continues to evolve, the importance of hosting safe meetings and events is greater than ever. Guided by Hyatt’s Global Care & Cleanliness Commitment, Andaz Tokyo has introduced enhanced measures to ensure guests’ safety and peace of mind. Being HACCP certified, we adhere to strict food safety standards from preparation, to set-up and service. Our updated proposals follow the “New Lifestyle” guidelines developed by the MHLW and Expert Meetings, and use advanced technology to enhance the meeting and event experience.

  • 30 June 2020

    Cerulean Tower Tokyu Hotel

    Prioritizing the health and safety of our customers and hotel staff, we are working to raise hygiene standards within the hotel by proactively social distancing to inhibit droplet transmission and minimizing contact with others. We are awaiting the day when you can hold your event in Shibuya with peace of mind once more.

  • 30 June 2020

    Congrès Inc.

    As a leading PCO and a meeting venue provider in Japan, Congrès Inc. has supported a diverse range of successful conferences and events held in Tokyo.
    COVID-19 and its aftermath will continue to test the resiliency of the city of Tokyo and the meetings and events industry.
    We are committed to guiding your valued meetings to success in the “New Normal” environment, by implementing preventive countermeasures to ensure the health and safety of all participants and taking full advantage of various IT solutions.
    Tokyo is an innovative, culture-rich and inspiring city. We look forward to the day when we can welcome all of you from around the world once again here in Tokyo.

  • 30 June 2020

    Event Services, Inc.

    We provide Japanese décor and themed party styling for business events.
    All our products are thoroughly cleaned and sterilized before delivery, to ensure safety.
    Our on-site staff are required to take care of their health assiduously, frequently wash their hands and gargle.
    We look forward to welcoming you the next time you’re in Tokyo

  • 30 June 2020

    Grand Hyatt Tokyo

    At Grand Hyatt Tokyo, the safety and wellbeing of our guests and colleagues is always a top priority. Following Hyatt’s new Global Care & Cleanliness Commitment, we will continue to maintain our extensive hygiene and sanitation measures throughout the hotel including our 16 versatile event venues. We remain committed to providing our guests with the highest level of service possible and our dedicated team of event planning executives sincerely look forward to welcoming you for a dynamic and memorable event.

  • 30 June 2020

    Grand Nikko Tokyo Daiba

    At Grand Nikko Tokyo Daiba, we always consider the safety and health of our customers our top priority. Taking into consideration the impact of the spread of COVID-19, we are taking thorough precautionary measures to prevent infection. We will do our best to respond to your event requirements during this time.

  • 30 June 2020

    Hotel Chinzanso Tokyo

    At Hotel Chinzanso Tokyo, the safety of our guests and employees is our utmost priority.
    In order for all of our guests to feel safe and secure during their time here, we are taking many precautions. We express our deepest thanks for your understanding and cooperation. Despite these trying times, the spirit of travel and the joy of connecting with people and cultures all over the world are still alive. We thank you for putting your trust in Hotel Chinzanso Tokyo and look forward to welcoming you back to our hotel soon.

  • 30 June 2020

    Hotel Gajoen Tokyo

    At Hotel Gajoen Tokyo, we are putting systems in place so that our guests are able to hold meetings and events safely and with peace of mind.

  • 30 June 2020

    Hotel New Otani

    At Hotel New Otani, we are implementing preventive measures while paying close attention to administrative policies, global trends and pandemic infection rates. It is our hope that our customers will be able to enjoy a comfortable and peaceful stay in Tokyo one day again soon.
    We sincerely wish that this situation will be resolved as quickly as possible. When life goes back to normal, we will be waiting to greet you with a smile.

  • 30 June 2020

    Imperial Hotel, Tokyo

    I deeply appreciate your ongoing support and cooperation at this unusual time, and please allow me to express our sincerest sympathies to all those affected by the novel coronavirus. Taking effective measures to ensure the health and safety of our patrons, guests and employees remain our very highest priority.
    I look forward to welcoming you in the near future. Until then, Kindly accept my warmest wishes for your continued good health and happiness.

    Yukio Kanao
    General Manager, Imperial Hotel, Tokyo

  • 30 June 2020

    Japan Convention Services, Inc.

    Japan Convention Services, Inc. (JCS) is looking forward to welcoming you back to Tokyo.
    As a professional congress organizer, JCS has quickly set up an expert COVID-19 task force and has played an important role in developing new event guidelines for Japan.
    Now, we are ready to welcome everyone again. JCS promises to make your event a safer, more effective, and pleasant experience. We are waiting for your contact and hoping to see you soon in Tokyo!

  • 30 June 2020

    Shangri-La Hotel, Tokyo

    Shangri-La’s philosophy is “Hospitality from a caring family.” It is in our nature to look after people, and your wellbeing and comfort at Shangri-La Hotel, Tokyo is essential for us. We understand there are many concerns during this time, and we have taken many actions to ensure a clean and safe environment for all to enjoy. We are ready to serve you in new ways with your wellbeing in mind.
    We look forward to welcoming you back to rediscover Tokyo.

  • 30 June 2020

    The Westin Tokyo

    You’re closer than you think to a holiday. The world is your oyster. Let’s rise to the occasion and explore it.

Information

Business Events under the New Normal

Industry associations and our partners in Tokyo are preparing for guests and clients to begin holding business events again safely by introducing various hygiene measures. Here are some of the guidelines and measures initiatives introduced by our partners.

Hotels & Convention Venues

Virtual Background

Download your favorite background and enjoy a virtual visit to Tokyo while the city is getting ready to welcome you back again.

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