Safe Events in Tokyo

03 February 2021

Adjusting to diverse formats of business events Tokyo Convention & Visitor Bureau (TCVB) creates new ways to support events including offering digital content to promote Tokyo to small, medium and large-scale conference delegates. Alongside TCVB keeps providing necessary information on guidelines, disseminates messages from local partners and introduces best practices appropriate to the new era of co-existing with COVID-19 on this specially created “Safe Events in Tokyo” portal to help organizers to carry out an unforgettable event in our high-tech exciting and safe city.

Looking forward to welcoming you soon!

Best Practices


Guidelines for Business Events Under the New Normal

Industry associations and our partners in Tokyo are preparing for guests and clients to begin holding business events again safely by introducing various hygiene measures. Here are some of the guidelines and measures initiatives introduced by our partners.

Industry Associations

Hotels & Convention Venues

Messages from our Tokyo Partners

Our industry partners are all looking forward to welcoming guests again. Here are messages from some of them.

  • 30 July 2020

    JTB Global Marketing & Travel Inc.

    Due to a high cultural awareness of the importance of hygiene, Japan has one of the lowest infection rates in the world. We hope to reinforce this awareness by building strong and comprehensive guidelines with the help of health experts. With these guidelines, we aim to reduce the risk of infection and ensure the health and safety of our guests and local community as we move forward under the New Normal.

  • 15 July 2020

    Akasaka Intercity Conference Center

    Thank you for your continued support of Akasaka Intercity Conference Center. We would like to extend our deepest sympathies to all those affected by ongoing pandemic. We place the highest priority on the safety and security of our customers and employees. As such, we are taking various actions to help resume economic activities as soon as possible.
    Thank you, as always, for your continued patronage.

  • 15 July 2020

    The Capitol Hotel Tokyu

    Following the “New Normal” guidance, The Capitol Hotel Tokyu is implementing various measures to allow customers to use the banquet facilities once more. We are prioritizing hygiene measures as we prepare to welcome guests again, ensuring that everyone can use our banquet facilities in safety and with peace of mind. We are looking forward to welcoming you for an exciting event in Tokyo soon!

  • 15 July 2020

    Conrad Tokyo

    At Conrad Tokyo, we have introduced the Hilton CleanStay program, which has been developed to help our customers enjoy a cleaner and safer stay with us. We are looking forward to welcoming many more guests while maintaining the highest possible standards of cleanliness.

  • 15 July 2020

    Hilton Tokyo

    Hilton Tokyo is working to assure the safety of its customers and staff as per the “new normal.” Language barriers can be challenging but our multilingual Event Team are dedicated to understanding your needs and planning your event alongside our new standards of cleanliness and flexibility. In all our events, we value safe and socially responsible solutions, creative food and beverage provision and implementation of the latest technology and sustainable practices. With a dedicated focus on health and wellness, the event experience from planning to execution is backed by Hilton’s CleanStay program.

  • 15 July 2020

    The J Team Co., Ltd.

    If you have a #BusinessEvents need. If you would like a take on Japan by professionals for professionals. Maybe you can hire The J Team DMC’s #EventProfs in #Tokyo to assist your planning with our Japan Situation Report (published on our LinkedIn page) and highlighted attractions (posted on our Facebook page). We love it when an industry comes together.

  • 15 July 2020

    Keio Plaza Hotel Tokyo

    We place the highest priority on the health and safety of our guests and employees. As such, we are implementing various measures to ensure that our guests can use our facilities with peace of mind. We look forward to welcoming you with a smile for a comfortable stay at our safe and secure Plaza.

  • 15 July 2020

    Roppongi Academyhills / Toranomon Hills Forum

    We are an urban developer working to improve the center of Tokyo by creating a city which people can enjoy safely and securely. As Mori Building Co., Ltd., we manage a variety of event spaces and conference centers for a wide variety of uses.
    To minimize the risk of infection by COVID-19, we are applying anti-virus coatings to various parts of our buildings, managing our facilities with care and training our staff in appropriate procedures.

  • 15 July 2020

    The Westin Tokyo

    At the Westin Tokyo, the well-being and safety of meeting attendees and associates is always of paramount priority.
    In coping with heightened concerns regarding hygiene and safety, we are following stringent and scientifically supported practices set out by Marriott International's Global Cleanliness Council to ensure a continued focus on the health and safety of our guests and associates.
    With your well-being at the core of our brand promise, we look forward to welcoming you back to a safe and clean hotel environment on your next visit to Tokyo.

  • 30 June 2020

    Andaz Tokyo Toranomon Hills

    As the COVID-19 situation continues to evolve, the importance of hosting safe meetings and events is greater than ever. Guided by Hyatt’s Global Care & Cleanliness Commitment, Andaz Tokyo has introduced enhanced measures to ensure guests’ safety and peace of mind. Being HACCP certified, we adhere to strict food safety standards from preparation, to set-up and service. Our updated proposals follow the “New Lifestyle” guidelines developed by the MHLW and Expert Meetings, and use advanced technology to enhance the meeting and event experience.

  • 30 June 2020

    Cerulean Tower Tokyu Hotel

    Prioritizing the health and safety of our customers and hotel staff, we are working to raise hygiene standards within the hotel by proactively social distancing to inhibit droplet transmission and minimizing contact with others. We are awaiting the day when you can hold your event in Shibuya with peace of mind once more.

  • 30 June 2020

    Congrès Inc.

    As a leading PCO and a meeting venue provider in Japan, Congrès Inc. has supported a diverse range of successful conferences and events held in Tokyo.
    COVID-19 and its aftermath will continue to test the resiliency of the city of Tokyo and the meetings and events industry. We are committed to guiding your valued meetings to success in the “New Normal” environment, by implementing preventive countermeasures to ensure the health and safety of all participants and taking full advantage of various IT solutions.
    Tokyo is an innovative, culture-rich and inspiring city. We look forward to the day when we can welcome all of you from around the world once again here in Tokyo.

  • 30 June 2020

    Event Services, Inc.

    We provide Japanese décor and themed party styling for business events.
    All our products are thoroughly cleaned and sterilized before delivery, to ensure safety.
    Our on-site staff are required to take care of their health assiduously, frequently wash their hands and gargle.
    We look forward to welcoming you the next time you’re in Tokyo

  • 30 June 2020

    Grand Hyatt Tokyo

    At Grand Hyatt Tokyo, the safety and wellbeing of our guests and colleagues is always a top priority. Following Hyatt’s new Global Care & Cleanliness Commitment, we will continue to maintain our extensive hygiene and sanitation measures throughout the hotel including our 16 versatile event venues. We remain committed to providing our guests with the highest level of service possible and our dedicated team of event planning executives sincerely look forward to welcoming you for a dynamic and memorable event.

  • 30 June 2020

    Grand Nikko Tokyo Daiba

    At Grand Nikko Tokyo Daiba, we always consider the safety and health of our customers our top priority. Taking into consideration the impact of the spread of COVID-19, we are taking thorough precautionary measures to prevent infection. We will do our best to respond to your event requirements during this time.

  • 30 June 2020

    Hotel Chinzanso Tokyo

    At Hotel Chinzanso Tokyo, the safety of our guests and employees is our utmost priority.
    In order for all of our guests to feel safe and secure during their time here, we are taking many precautions. We express our deepest thanks for your understanding and cooperation. Despite these trying times, the spirit of travel and the joy of connecting with people and cultures all over the world are still alive. We thank you for putting your trust in Hotel Chinzanso Tokyo and look forward to welcoming you back to our hotel soon.

  • 30 June 2020

    Hotel Gajoen Tokyo

    At Hotel Gajoen Tokyo, we are putting systems in place so that our guests are able to hold meetings and events safely and with peace of mind.

  • 30 June 2020

    Hotel New Otani

    At Hotel New Otani, we are implementing preventive measures while paying close attention to administrative policies, global trends and pandemic infection rates. It is our hope that our customers will be able to enjoy a comfortable and peaceful stay in Tokyo one day again soon.
    We sincerely wish that this situation will be resolved as quickly as possible. When life goes back to normal, we will be waiting to greet you with a smile.

  • 30 June 2020

    Imperial Hotel, Tokyo

    I deeply appreciate your ongoing support and cooperation at this unusual time, and please allow me to express our sincerest sympathies to all those affected by the novel coronavirus. Taking effective measures to ensure the health and safety of our patrons, guests and employees remain our very highest priority.
    I look forward to welcoming you in the near future. Until then, Kindly accept my warmest wishes for your continued good health and happiness.

    Yukio Kanao
    General Manager, Imperial Hotel, Tokyo

  • 30 June 2020

    Japan Convention Services, Inc.

    Japan Convention Services, Inc. (JCS) is looking forward to welcoming you back to Tokyo.
    As a professional congress organizer, JCS has quickly set up an expert COVID-19 task force and has played an important role in developing new event guidelines for Japan.
    Now, we are ready to welcome everyone again. JCS promises to make your event a safer, more effective, and pleasant experience. We are waiting for your contact and hoping to see you soon in Tokyo!

  • 30 June 2020

    Shangri-La Hotel, Tokyo

    Shangri-La’s philosophy is “Hospitality from a caring family.” It is in our nature to look after people, and your wellbeing and comfort at Shangri-La Hotel, Tokyo is essential for us. We understand there are many concerns during this time, and we have taken many actions to ensure a clean and safe environment for all to enjoy. We are ready to serve you in new ways with your wellbeing in mind.
    We look forward to welcoming you back to rediscover Tokyo.

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